Terms of service
These general conditions of sale govern all relations between the company Le Vetit Vélo 205 CHEMIN DES VIGNES 83440 MONTAUROUX, registered under number 484885850 at the RCS of Draguignan"Le petit vélo", and the customer of the site www.lepetitvelo-shop .com.
Le petit vélo reserves the right to modify the general conditions of sale at any time. In the event of modification, the general conditions of sale in force on the day the order is placed will be applied to each order.
- Application of the general and special conditions of sale:
The Customer acknowledges having read all of these general conditions of sale and expressly declares to accept them as soon as he validates his order. The Customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on the screen (name, price, quantity, color, particularities of the products, cost of transport services) and expressly declares to accept them without reservation.
- Order validity:
Our offers are aimed exclusively at individuals. The items visible on the site are available while stocks last. In the event of the unavailability of an item, Le Petit Vélo undertakes to notify the customer and to reimburse him within 20 days.
- Product overview:
The products offered for sale on the site www.lepetitvelo-shop.com are described and presented with the greatest possible accuracy. However, if errors or omissions had occurred in this presentation, the responsibility of the company Le Petit Vélo could not be engaged.
Le Petit Vélo reserves the right to modify its prices at any time but undertakes to apply the prices in force which will have been indicated at the time of placing the order, subject to their availability on that date. If the customer benefits from a special offer, he must first enter in a field provided for this purpose a code that will have been provided to him. The prices of products delivered within the European Economic Community are presented inclusive of all taxes, excluding shipping costs. The prices of products delivered outside the European Economic Community are presented in euros excluding taxes, shipping costs, customs clearance costs and any taxes upon receipt of the products.
- Terms of order and payment:
When ordering, the customer completes a form containing the following personal data:title, surname, first name, full delivery and billing address, e-mail, telephone number. On this occasion the customer creates his password. The customer can pay by credit card or Paypal account directly on the site. Payment by check is not accepted. The customer provides the number of his credit card associated with the expiry date and the CVX code. He finally confirms his order. After having validated his payment, the customer definitively and irrevocably validates his order. The products remain the property of the company Le Petit Vélo until full payment of the order. Le Petit vélo reserves the right not to confirm an order for any reason whatsoever, in particular relating to the availability of products, a problem concerning the order received, an abnormal order, a foreseeable problem concerning the delivery to be made or a dispute relating to a previous order.
- Securing payments:
Payment is made only by credit card on a secure banking server. Credit card details are encrypted using the SSL (Secure Socket Layer) protocol and are never transmitted unencrypted over the network. Le Petit Vélo has no access to these details and does not keep them on its servers. In case of problem, please contact us via the"contact us"page on our site.
The Customer who has already made a purchase on the lepetitvelo-shop.com site can choose a password allowing him, during subsequent orders, not to have to fill in the forms again prior to placing the order. The Customer already registered is recognized on the site as being a customer of lepetitvelo-shop.com. The password enjoyed by the customer is strictly confidential and personal. Under no circumstances should it be disclosed or communicated to anyone.
- Delivery terms:
A maximum period of 3 working days after the registration of the order may be necessary to ship the order. The ordered product is shipped by a carrier chosen by Le Petit Vélo. The products are delivered to the delivery address that you indicated to us at the time of your order. The usual average delivery times for the different delivery areas are detailed below, except for any fortuitous event or force majeure which would delay delivery beyond the control and diligence of Le Petit Vélo.
France:3 working days
Europe:3 - 5 working days
Rest of the world:5 – 10 working days
At the time of your order, check the costs charged to the transport of your packages, the goods cannot be returned to us if you have effectively validated your purchase and therefore the transport costs.
- Right of withdrawal:
The customer has a period of fifteen clear days from the delivery of his order to return the products delivered to Le Petit Vélo, provided that they are returned in their original condition and packaging. Under no circumstances should the clothes have been worn. Any item that is damaged, damaged or soiled will be refused by Le petit Vélo. If this period of fifteen clear days normally expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. The customer will be reimbursed for all sums paid, after receipt of the product by Le petit Vélo within 30 days, by bank transfer. Return costs are entirely the responsibility of the customer.
- Intellectual property:
The customer is prohibited from copying or downloading all or part of the content of the www.lepetitvelo-shop.com site, except with the prior and express authorization of Le Petit Vélo, which remains the sole owner of all intellectual property rights. relating thereto.
These general conditions of sale are subject to French law.